Last Updated: August 28, 2026
At OmmyTech, we aim to provide reliable social-media marketing services. This Refund Policy explains when refunds, cancellations or account credits may be available.
Please review the service description carefully before placing an order.
OmmyTech provides digital services that may begin processing automatically after an order is submitted.
Because processing may begin immediately, orders cannot always be cancelled after submission.
If OmmyTech is unable to process an order because of an issue on our side, the applicable amount may be returned to your OmmyTech account balance or refunded through the applicable payment method, subject to the circumstances of the case and applicable law.
If an order is only partially completed, the undelivered portion may be eligible for a refund or account credit.
The amount will be determined based on the quantity delivered and the relevant service conditions.
Refunds are generally not available when an order cannot be completed because the customer provided incorrect or incomplete information.
This may include:
Incorrect username
Incorrect URL
Incorrect post
Incorrect video
Incorrect channel
Private profile
Deleted content
Deleted account
Other incorrect order information
Customers should carefully verify their information before submitting an order.
An order may only be cancelled if processing has not started and the applicable service supports cancellation.
Once an order has entered processing, cancellation may no longer be possible.
A reduction in followers, views, likes, subscribers or other metrics after successful delivery does not automatically qualify for a refund.
If the purchased service includes a refill guarantee, OmmyTech may provide a refill according to the conditions displayed for that service.
If a service includes a refill guarantee, customers must request the refill within the stated refill period.
The target account must remain eligible for the service.
If the target account is deleted, made private, changed significantly or otherwise becomes inaccessible, OmmyTech may be unable to provide a refill.
Orders marked as completed after successful delivery are generally not eligible for a refund unless OmmyTech determines that the order qualifies under the relevant service guarantee or applicable law.
Customers should not place multiple orders for the same target while an existing order is processing.
OmmyTech may be unable to cancel or refund duplicate orders once processing has started.
Unused account balance may be refundable where permitted by OmmyTech's policies and applicable law.
Funds that have already been used to purchase services are subject to the refund conditions applicable to those orders.
If you experience a problem with an order or payment, please contact OmmyTech support before initiating a chargeback or payment dispute.
We will review the relevant payment and order information.
Fraudulent or unauthorized chargebacks may result in account suspension while the matter is investigated.
Nothing in this policy limits rights that cannot legally be waived.
To request a refund or order review, contact OmmyTech support and provide:
OmmyTech username
Order ID
Payment transaction ID, if available
Description of the problem
Supporting information, where applicable
Our support team may review the order history before determining eligibility.
Where a refund is approved, the processing time may depend on the payment provider, bank or payment method.
Depending on the circumstances, an approved amount may be returned through the original payment method or credited to the OmmyTech account.
OmmyTech may modify this Refund Policy when necessary.
The latest version will be published on this page with the applicable update date.
For refund-related questions, contact OmmyTech support using the contact or support options available on our website.